Managing Legal Compliance

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Making Regulatory Compliance Accessible

Legal practice in the post COVID-19 world is going to continue to be different. Even with a more widespread return to the office, remote working will continue for many and the way that most firms will work will inevitably involve far fewer face-to-face meetings and a much greater reliance upon technology.

For the many firms that do not have sophisticated IT networks, ensuring that staff continue to be supervised and are able to access the information they require is likely to remain a challenge.

Whilst case management and accounts systems can normally be accessed from remote locations, much of the general management information that staff require is not going to be so easy to find.

Basic information that is easy to acquire when in the office becomes more time consuming to access when working remotely. Who, for example, is responsible in the firm for data protection? Who is in a particular department? What does the firm’s equality and diversity policy state? Which investigators or expert witnesses does the firm use?

The InfoHub from Infolegal provides the solution.

Compliance AML Regulation Regulatory SRA

Sharing Information

Not only is this the sharing of information within the firm vital if staff are to be able to carry out their everyday tasks, but also the provision of accessible information of many kinds is a compliance requirement of the SRA, of quality assurance standards such as the Law Society’s Lexcel Standard and of the Conveyancing Quality Scheme (CQS).  Indeed, it is common sense to know that when fee-earners and support staff are deprived of their access to readily available information that the efficiency and efficacy of the firm is going to be impacted.

With the Infolegal InfoHub, all of this information can be stored safely and securely and accessed by relevant personnel within the firm whenever it is needed. Even information specific to a particular department can be made available to those within that department – including the provision of access to documents and templates that the firm uses. In all cases, the firm can decide who can see that information whilst also ensuring that inappropriate access is prevented.

The system allows the firm to share information about the firm itself including contact details, supervisor details, staff lists, experts and counsel, procedures manuals, policies and processes. It also provides a means by which appropriate personnel can share with managers details of undertakings, complaints, key dates, regulatory breaches, external interests, gifts, residual client balances and much more besides. Managers can even undertake firm-wide compliance reviews, carry out risk assessments and manage information in relation to legitimate interest assessments and data subject requests.

The flexible way in which the InfoHub operates means that the firm can even define its own information headings and completely personalise the user experience.