Terms and Conditions

General Terms

The Infolegal Compliance Hub and other services provided either through this website or through other means are provided by Infolegal Limited (“Infolegal”), a risk and practice management consultancy working with the legal profession. Infolegal is not authorised or regulated by the Solicitors Regulation Authority and does not provide formal legal advice. Infolegal, through the Compliance Hub, through its other advice services and generally, provides commercial information, training and assistance on law firm management, risk and compliance issues.

Use of the Website

1. The following terms and conditions apply to the use of the Infolegal website at www.infolegal.co.uk (“the Website”) by both registered (“Registered User”) and non-registered (“Non-Registered User”) users  (together referred to as “User”). Use of the Website or any of the services offered by or through the Website constitutes confirmation by the User that they accept these terms and conditions. If the User is not able to accept them then they must cease using the Website.
2. This Website is provided by Infolegal whose registered office is at 2 Crown Lane, Four Oaks, Sutton Coldfield, West Midlands, B74 4SU.
3. Information set out on the Website is for general guidance only. It should not be regarded as constituting legal, conduct, business or other advice and should not be relied on as such. If the User has a specific legal or other practice related problem then they should contact Infolegal who will put them in contact with a suitably qualified solicitor, barrister or other appropriate person so that advice and assistance can be obtained.
4. Please note also that nothing in the Website should be treated as constituting an offer to provide services. The content of the Website is based upon the laws of England and Wales and regulations issued by the various regulatory bodies referred to, unless otherwise expressly stated. In particular, it should be noted that, whilst every care has been taken, Infolegal does not make any warranties, representations or undertakings as to the quality, accuracy, completeness or fitness for purpose of any of the information contained within the Website. Anyone accessing the Website other than in England and Wales and who is not a solicitor should note that all references are to regulations and requirements which apply to solicitors in England and Wales and care must be taken to interpret any information accordingly.
5. The content and design of the Website, together with all images, text and other information and media are either owned, or licensed, by Infolegal and are protected by copyright, trade mark and other intellectual property rights and laws throughout the world. Reproduction of all or any part of the Website in any form is prohibited. None of the contents of the Website may be copied or otherwise incorporated into or stored in any other website, electronic retrieval system, publication or other work in any form (whether hard copy, electronic or otherwise). For the avoidance of doubt, deep-linking to, or framing of, the Website or any part of it is not permitted without express permission.
6. The public part of the Website (that is to say that part of the Website which does not require a Registered User to login using a user name and password) is provided free of charge and Infolegal gives no guarantee that it will be uninterrupted. Infolegal reserves the right to suspend or withdraw the whole or any part of the public Website at any time without notice and without incurring any liability.
7. In particular it is emphasised that nothing contained in the Website should be treated as constituting legal or other professional advice by or on behalf of Infolegal and the User should take formal legal advice before embarking upon, or refraining from, any particular course of action.
8. In the event that a User is referred to a third party for advice, assistance or representation then no liability whatsoever shall attach to Infolegal in respect of that advice, assistance or representation and the User should satisfy themselves that the advice provided is appropriate in all the circumstances to their needs and requirements.

Membership of the Infolegal Compliance Hub

1. The Infolegal Compliance Hub (“the Hub”) is a service provided by Infolegal.
2. Use of the Hub is restricted to those who have registered to do so (“Registered Users”) and who have paid the fee appropriate to their size of firm.
3. Only Registered Users may access the content provided on the Hub.
4. Infolegal make a charge for accessing the Compliance Hub which is based upon the size of the firm.
5. Members are entitled to access all of the materials accessible as part of their subscription. This includes the content of the Solicitors Office Procedures Manual as well as all of those training courses, factsheets, guidance notes, compliance bulletins, documents and precedents which have been designated as included within the subscription.  Note, however, that from time to time Infolegal may offer additional, non-inclusive products (including additional login rights to the Hub for members of the User firm over and above the basic login rights) such as materials of a particularly complex nature or materials offered on behalf of third parties.  These will be clearly indicated as non-inclusive items.
6. Membership of the Hub lasts for the period of one year from the date upon which it was purchased. Continued access to the Hub, and the continued right to use the information and materials contained within the Hub or referred to by the Hub, will be dependent upon a continuing membership.  In the event that membership comes to an end the former Registered User must immediately cease using and relying upon those materials, although any precedents drafted for use within the firm may continue to be used.  Access to the Hub and its contents will terminate upon that membership lapsing.
7. Purchase of a subscription to the Hub will constitute a binding contract between the Registered User and Infolegal. No allowance or rebate will be made by Infolegal for any under-usage of the Hub by the Registered User.
8. Prospective and Registered Users must, when purchasing a membership to the Hub, purchase a membership which is appropriate to the size of their firm at the time at which it is purchased. Infolegal reserve the right to raise a further charge and/or disable the use of the Hub in any circumstances where a firm has incorrectly stated its size at the time of registration.  Size of the firm is based upon the maximum number of partners/members/directors at the time at which the registration is purchased.  The firm size bands are sole practitioner (which includes a solicitor practising without legally qualified colleagues as well as a sole principal), 2 – 4 partner/member/director firm, 5 – 9 partner/member/director firm and a 10+ partner/member/director firm.  Infolegal reserves the right to change the basis of this charging provision at any time in the future (without prejudice to the membership of any existing members) to amend these terms and conditions and to increase prices before any renewal.
9. Infolegal will keep a record of all of those who have purchased membership of the Hub. Information held about an individual Registered User will be made available to the Registered User by way of the “My Account” function within the Hub.  It is up to each Registered User to ensure that they keep their information up to date and Infolegal can accept no responsibility for any errors arising from the use of out-of-date information.  Users must keep their user name and password confidential and must not allow others to access the materials. By registering, users agree to accept responsibility and liability for all activity that occurs from the use of their account.  Infolegal confirms that the member information held will only be used for the purposes of the Hub services and for sending to the Registered User a Compliance Bulletin and other relevant regulatory and management related information.  See separate privacy policy.
10. In order to register to use the Hub, a prospective user must provide information including (but not limited to) their name, a password, a contact, a working primary email address, telephone number and physical address. Infolegal will use this information in accordance with the privacy policy set out elsewhere. In order for payments to be taken for the various services as appropriate, users will redirected to payment gateways.  Infolegal does not itself keep or have access to any financial details for a Registered User other than the fact that a payment has been made, what that payment is for and when it was made.
11. The Hub may be accessed by any partner/member or other employee of the Registered User firm using the primary login or by the permitted number of additional users (depending upon services purchased) using their own login details. However, all documents, guidance, training or other information provided by Infolegal under the terms of the Registered Users subscription to the Hub is intended for use by the Registered User and the partners, directors and employees of that practice only and it must not be disclosed to or made available to any third party outside of the firm. No liability will be accepted under any circumstances for any reliance placed upon any information by any third party.  In the event that a Registered User, in contravention of this term, discloses any information or login details to a third party outside of the Registered User firm then Infolegal reserves the right to charge the Registered User an additional year’s subscription based upon the size and nature of the third party and such sum shall be due from the Registered User until such time as the third party ceases to use the Hub.
12. The Registered User agrees that all logins and other details including usernames and passwords or other user identification information are personal to the Registered User or others within the firm of the Registered User and shall ensure that they are kept confidential and not disclosed or transferred to any person not entitled.
13. Without prejudice to any other right or remedy available to it, Infolegal reserves the right to disable any login, password or other user identification at any time, if it appears to it that any Registered User has failed to comply with these terms.
14. The Registered User further agrees that by using the Infolegal website and the Hub they agree not to:
    1. Impersonate any other person alive or dead or use a false name or create a false email address with the intention of misleading Infolegal or any other person as to their identity or provide inaccurate or unreliable contact details;
    2. Disseminate any of the information contained within the Hub to any person outside of the firm of the Registered User;
    3. Damage, interfere with or disrupt access to the Hub or do anything which may impair its functionality including the use of computer viruses, corrupt data, Trojan horses, worms, or any other harmful software;
    4. Use the Hub in any way to send unauthorised or unsolicited materials;
    5. Publish, upload, distribute, disseminate or otherwise transmit to or from the Hub, defamatory, offensive, obscene, indecent or other unlawful or objectionable material or information;
    6. Obtain or attempt to obtain or assist others in obtaining unauthorised access to the Hub.
    7. Use the Hub for any purpose or in any way that is prohibited by these Terms or under the general law.

Training Courses

1. Users have access to all of the inclusive training contained on the Infolegal Compliance Hub (the “Training Courses”) at no further charge. They may continue to access those Training Courses throughout the period of their membership of the Hub. If their membership lapses they will no longer be able to view and access the Training Courses.
2. The inclusive Training Courses may be viewed by all partners, members and staff within the Registered User Firm but may not be used by those who are not partners, members or staff within the Registered User Firm.
3. All efforts have been taken to ensure that the Training Courses are correct in terms of the information they contain at the time at which they are viewed. However, the law, regulations and practice change from time to time. From time to time Training Courses on offer through the Hub will be updated. Registered Users must bear this in mind and may wish to make arrangements for partners, members and staff to review the revised Training Courses. In the event that a Training Course is updated, Infolegal will publish details of that fact on the Hub Welcome Page. Because training courses cannot be downloaded and must be viewed on the Hub, there should be no problem with users having stored out-of-date versions of the Training Courses.
4. From time-to-time Infolegal may offer additional training courses produced by third parties.  In the event that they do so then an additional charge may need to be made.  Registered Users will have the opportunity to decide whether or not they wish to purchase these additional courses and the extent to which they wish to make them available within the Registered User firm.

Factsheets, Guides and other inclusive materials

1. Factsheets, guides and other inclusive materials (“the Materials”) are available to all Hub users.
2. All efforts have been taken to ensure that the Materials are correct in terms of the information they contain. However, the law, regulations and practice change from time to time.  Because the Materials may be downloaded, it is up to each Registered User to ensure that the Materials they are accessing are the up-to-date versions of them.  In the event that the Materials are updated, Infolegal will publish details of that fact on the Hub Welcome Page.  Users may then wish to re-download or review those materials.
3. The Materials are intended for use by the Registered User and the partners, directors and employees of that practice only and must not be disclosed to or made available to any third party outside of the firm. No liability will be accepted under any circumstances for any reliance placed upon the content of the Materials by any third party.
4. If the Registered User provides consultancy services they may not sell any part of the Materials to any client firm, nor may they use or adapt the Materials for use with any client firm. The Registered User is authorised to advise firms on the use of the Materials if the firm in question has purchased an original version of the Materials for their own use.
5. Please note that Compliance Bulletins are intended to reflect the state of the law, regulation and practice at the time at which they were issued and will not be updated.  It is therefore up to each Registered User to take the appropriate steps to ensure that the information contained in a particular Compliance Bulletin is still relevant and up-to-date.

Links to other resources

1. Parts of the Hub may provide links to other resources not contained within the Hub and over which Infolegal has no control as to location, form or content.
2. Whilst Infolegal will take all care in ensuring that links remain valid, no liability can be accepted for any non-functioning links. Infolegal cannot be held liable for the content of any off-site materials over which it has no control and users must take steps to satisfy themselves as to the correctness of any information before acting, or refraining from acting, on the basis of that material.

The Solicitors Office Procedures Manual

1. The Solicitors Office Procedures Manual (“the Manual”) is offered by Infolegal on behalf of Professional Compliance Publishing Ltd – an independently owned company which is not part of Infolegal.
2. All rights, including the copyright in the Manual are the exclusive property of Professional Compliance Publishing Ltd as authors. The authors also assert their moral rights in relation to this work.
3. All rights reserved and all copying, renting, transmission, amendment, adaptation and/or distribution of the Manual or any part of it is strictly prohibited without the prior written permission of one of the authors. If the Registered User has purchased a copy of all or any part of the Manual from Infolegal then they are authorised to adapt or edit it for use within their firm for internal purposes only. It is a condition of sale that they do not re-sell it or pass it on for use elsewhere.
4. If the Registered User provides consultancy services they may not sell any part of the Manual to any client firm, nor may they use or adapt the Manual for use with any client firm. The Registered User is authorised to advise firms on the use of the Manual if the firm in question has purchased an original version of the Manual from either Infolegal or Professional Compliance Publishing Ltd for their own use.
5. The Manual will, from time to time, be updated to take account of changes in the law and regulation. All Registered Users will be entitled to updated versions of the Manual during the continuance of their membership but this right will be terminated in the event that the Registered User ceases to be a subscriber at any time and for any reason.

Consultancy Services

1. The terms and conditions set out above apply to the Web Site and to services delivered through the Hub.
2. In the event that any User (whether a Registered User or Non-Registered User) shall receive consultancy services from Infolegal or shall be provided with in-house training services by Infolegal (hereafter referred to as a “Consultancy User”), then the following terms and conditions shall apply.
3. No fees arise until a retainer has been agreed with the Consultancy User. If an initial meeting is required to discuss the Consultancy User’s requirements in terms of the provision of services then travelling and time expenses to be charged will be raised with the Consultancy User in advance of that initial meeting.
4. Daily consultancy rates vary according to the size and location of the Consultancy User firm, the complexity of instructions and any other special features that may arise. A daily rate will be agreed in advance together with an estimate of likely time input. This estimate will only be varied after notice to the Consultancy User or by agreement. Rates vary from £800 to £1500 per day. On certain projects an hourly rate will be charged instead of a daily rate which will be agreed in advance.
5. Expenses will be added to the total due for fees and are charged at standard rail fares where possible, or mileage at the rate of 45p/mile plus parking. VAT at the standard rate in force is added to all invoices.
6. All invoices are payable within 21 days. The right to charge interest at 10% per annum on all amounts outstanding after that time from the date of the invoice is reserved. Prompt payment is very much appreciated.
7. To the extent permitted by law, no liability is accepted for any loss or damage caused through the contents of any training session which must be understood to be by way of general information only, and not constituting formal advice. In relation to consultancy assignments no liability is accepted unless and until a formal contractual engagement has been agreed. In such circumstances liability is limited to £500,000 for each and every claim. The Consultancy User agrees that no claim may be made against any individual who is a director, associate or representative of Infolegal Ltd whether in addition to or in place of any claim against the company. We do not accept liability for any computer virus inadvertently transmitted from the company or any of its representatives.
8. Instructions will be declined where there could reasonably be regarded as being a conflict of interest – e.g. marketing advice to different firms in the same location or market.

Intellectual property

1. At all times, Infolegal or its licensors remain the owners of the intellectual property in the Materials, the Training Courses and the Manual. None of these, nor any part of them, may be reproduced, stored in a retrieval system or transmitted in any form or by any means without the prior written permission of Infolegal.
2. In consideration of the payment to Infolegal by the Registered User of the registration fee appropriate to a firm of that size, Infolegal grants to the Registered User a non-exclusive, non-transferable licence to use the Materials, the Training Courses and the Manual for use within the Registered User firm.
3. Save as expressly set out in these Terms, the Registered User may not modify, copy, reproduce, re-publish, sub-licence, sell, upload, broadcast, post, transmit, make available, disseminate or distribute in any way any of the Materials, the Training Courses and the Manual. The Registered User may not modify, adapt, merge, translate, disassemble, decompile, recompile or reverse engineer any software forming part of the Hub, the Materials, the Training Courses or the Manual or create derivative works based on the whole of or any part, or which incorporate, the Hub, the Materials, the Training Courses and the Manual into any software program.
4. Use of the Hub, the Materials, the Training Courses and the Manual not expressly permitted in these Terms is strictly prohibited and will constitute an infringement of either Infolegal’s copyright or other intellectual property rights or the copyright or other intellectual property rights of Infolegal’s licensors.

Data Protection

1. Infolegal will process the information it receives from the Registered User, or otherwise holds about the Registered User, in accordance with these Terms and the Privacy Policy.
2. The Registered user consents to the use by Infolegal of such information in accordance with these Terms and Infolegal’s privacy policy. Infolegal will use such information in order to:
   1. perform its obligations and enforce its rights under these Terms;
   2. contact the Registered User by email, telephone or post to inform them about other products or services which may be of interest to them and to send to them the Compliance Bulletin and any other communication whose purpose is to inform and guide the Registered User;
   3. Infolegal may share your information with its agents and service providers for the purposes of delivering its services.
3. The Registered User has the right to receive details of the personal information held by Infolegal free of charge.
4. On occasion Infolegal may conduct online surveys. This is used to gauge its service, collect demographic information and other information that it may find useful. Infolegal may share non-personal, aggregated information with third parties. The Registered User agrees to Infolegal using that information in this manner.

Contact Details

Infolegal Limited has its registered Office at 2 Crown Lane, Four Oaks, Sutton Coldfield, West Midlands, B74 4SU.

The Company Registration Number is 7851850.

You can email Infolegal at help@infolegal.co.uk