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Our Team

The Infolegal Team brings many years of experience in providing expert conduct, compliance, regulatory and management advice to law firms of all types and sizes.

Consultants
Vicky Ling
Consultant

Vicky Ling is a specialist independent legal aid consultant and a recognised authority on all aspects of the legal aid scheme. She has more than 20 years’ experience advising organisations on legal aid scope, eligibility, contractual compliance and regulatory requirements.

Vicky’s background includes frontline legal advice work, tribunal representation and senior management roles within advice organisations. She is co-author of the Solicitors Office Procedures Manual and has extensive experience supporting firms and organisations through Legal Aid Agency audits, contract appeals and compliance remediation.

Her consultancy work focuses on helping firms understand and meet their contractual obligations, repair regulatory relationships and maintain Specialist Quality Mark compliance. Vicky is known for her deep technical knowledge combined with a practical understanding of how legal aid work operates in reality.

Areas of Expertise
  • Legal aid scope, eligibility and compliance
  • Legal Aid Agency contracts and audits
  • Specialist Quality Mark (SQM)
  • Compliance remediation and appeals
  • Legal aid operational risk management
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